Sport & Leisure Rewards

 

2. These terms and conditions (including our Privacy Policy available at www.fusion-lifestyle.com) govern the collection and use of Sport & Leisure Rewards Points (hereafter referred to as ‘points’) and set out the terms of the contract between Fusion Lifestyle (“us/we/our”) and our registered Sport & Leisure Rewards members (hereafter referred to as ‘Rewards members’). Registered Rewards members can earn points on various purchases at the facilities managed by Fusion Lifestyle. Visit the relevant website or ask in centre for participating centres details. If you register as a Rewards member and use a Rewards card you accept these terms and conditions. We reserve the right to refuse an registration if we have reasonable grounds for doing so.

 

3. The Rewards programme is open to:

- Any customer using the facilities on a casual (pay as you go) basis as desired

- Any members holding a centre membership card that gives discounted rates on single session usage.

- Connections Card holders.

 

Monthly Direct Debit members and Annual members are currently unable to collect Rewards points on their membership payments or any

additional spend.

 

4. We will set up a Rewards account to record points earned or redeemed by each Rewards member. Points are earned every time payment is made, but only on the production of a valid Rewards card at the point of payment.

 

5. Points collected may be used as payment for selected products and services at any of the leisure facilities listed. Products and services may vary by facility and are subject to availability. See website for more information. To redeem Points, the Rewards member must present their Rewards card at the reception desk of the relevant leisure facility at the time of booking or payment. From time to time Fusion Lifestyle may offer promotions subject to additional terms and conditions which will apply in addition to these terms and conditions. This may include offering Rewards members alternative products and services or adjusting redemption values.

 

6. All Rewards members must have a resident UK, Channel Island or Isle of Man address. We must be notified of any changes of address.

 

7. Rewards members must be 16 years of age or over.

 

8. Points have no expiry date but will be lost if a Rewards account is closed or the Rewards programme is superseded or ends. In the unlikely event of the latter, we will provide a minimum of 14 days notice to Rewards members at which point all Rewards accounts will be suspended or terminated. If we sell or transfer the Rewards to another company, we may transfer all of our rights and obligations under these terms and conditions without any further consent and may disclose or transfer all information we hold about Rewards members to a prospective or actual new owner. Such a disclosure or transfer will not alter the rights of Rewards members in respect of the use that can be made of such information by such other company.

 

9. A Rewards member will be able to receive their points balance by enquiring at the reception desk of any of the leisure facilities listed overleaf. We will correct a Rewards account if it is shown to our reasonable satisfaction to be wrong but, unless there are clear records showing this, our decision is final.

 

10. Points are personal to a Rewards account (registered to a sole member) and cannot be transferred.

 

11. Points can only be earned, held, or redeemed as set out in these terms and conditions. Points from more than one Rewards account cannot be combined for redemption of the same Reward. Points are not exchangeable for cash, merchandise or any alternative beyond the Reward available by facility listed on the website.

 

12. Sport & Leisure Rewards scheme is only for personal and consumer use and cannot be used for any transaction where the beneficiary is a business or the owner of a business to benefit the business.

 

13. Our Privacy Policy (which is part of these terms and conditions) can be found on www.fusion-lifestyle.com and sets out the information that we will gather on Rewards members, how a Rewards member uses his/her Rewards card and earns and redeems points, how this information will be used and who it may be shared with. If a Rewards member notifies us that they do not wish to receive related information from us or be contacted by us for promotional purposes in connection with the Rewards programme, we will comply with such a request within 24 hours. All members are asked to read our privacy policy.

 

14. Rewards Card is the property of Fusion Lifestyle and must be returned to us on request or destroyed when no longer valid for use. The Rewards member is responsible for the security of their Rewards card. We cannot be responsible for any unauthorised use of points or any lost or stolen cards or associated promotional vouchers.

 

15. We may close a Rewards account and in doing so will provide a minimum of 14 days notice to the Rewards member. We also reserve the right to contact a Rewards member to immediately suspend or terminate the Account and associated rights of the Rewards member if they are found to be in breach of these terms and conditions, if we reasonably believe that they have dealt with Points in a manner not permitted by these terms and conditions, if there is any theft from or misconduct in connection with us, if they supply false or misleading information to us, if they do not comply with the terms and conditions of use of the leisure facilities listed overleaf, or if they are abusive or offensive to any member of our staff. A Rewards member can close his/her Rewards account by providing us with a minimum of 14 days notice, in writing to: Oxford Rewards, Fusion Lifestyle, Unit 4, Bickels Yard, 151/153 Bermondsey Street, London, SE1 3HA.

 

16. We reserve the right to amend these terms and conditions and will give the Rewards member a minimum of 14 days notice should we chose to do so. Earning or redeeming points on an Rewards account will constitute acceptance of the revised terms and conditions.

 

17. In the event of any dispute, the leisure facility’s General Manager’s decision is final.

 

18. Our only responsibilities with respect to Rewards are set out in these terms and conditions which are subject to English law. We will only be liable to a Rewards member who suffers loss as a result of our breach of these terms and conditions and, if so, our sole liability will be to credit to the relevant Rewards account any points which have been wrongly deducted or should have been credited but were not. These terms and conditions shall not exclude or limit our liability for death or personal injury caused by our negligence. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.

 

19. The promoter of Sport & Leisure Rewards is: Fusion Lifestyle, Unit 4, Bickels Yard, 151/153 Bermondsey Street, London, SE1 3HA.