We are looking for a person to contribute to the strategic business development of the organisation. To have overall responsibility for the operation and financial performance of the centre(s), in accordance with Fusion’s policies and procedures, in pursuit of the objectives and targets set out in the business and service delivery plans

Location:              Putlands Sports and Leisure Centre
Closing date       
Salary:                  Competitive
Contract:               Full Time

Key accountabilities

• To contribute to Fusion’s long term strategic plans to include business and service delivery plans
• To be responsible for all aspects of the management of the facility.
• To be responsible for managing Centre’s income and expenditure, compliant with financial regulations
• To ensure that the staff and other resources of the centre are effectively developed, motivated and managed, contributing to the achievement of corporate objectives.
• Organise, manage and direct the facility’s operations and develop the image offering a friendly and welcoming environment for customers, ensuring the highest standards of service
• Support, promote and develop Healthy Living initiatives within the facility
• Promote standards, values and service through the implementation of quality management system.
• To ensure that the centre is secure and maintained to the required standards of cleanliness and repair.
• To implement the planned maintenance programme for the building, plant & equipment, to ensure that a safe and quality customer service is maintained.
• To establish and maintain good relationships with the general public and community groups, ensuring that an appropriate ambience is maintained in the centre making the customers feel welcome and valued.
• To implement and develop the marketing plan of the centre.
• To develop and manage programmes and systems to motivate clients to ensure continuing use of the Health and Fitness Centre, and encourage sales and minimise attrition.
• Manage the development, control, training and general supervision of staff in the Centre.
• Ensure that all equipment and facilities in the Health & Fitness centre are available and properly maintained at all times.
• Assist in the preparation and monitoring of centre budgets and business plans.
• Ensure that the Centre meets its financial targets, ensuring that it is operated to optimum efficiency and maximising all opportunities, with due regard to service objectives and financial regulations.
• Ensure that all income due to the Centre (including Direct Debit) is properly and accurately collected in a timely fashion, and that all expenditure is duly authorised in accordance with agreed plans and budgets.
• Provide reports and performance monitors on all aspects of the centre’s operations.
• Ensure the safe operation of the Centre on a daily basis for all customers and employees with due regard for Health and Safety policies and legislation, fire precautions, licences etc.
• Ensure that all qualifications relevant to the post are maintained and up to date.
• To develop and maintain joint initiatives and effective working relationships with the management team, board members, partnership organisations, other stakeholders and appropriate agencies, assisting in seeking and securing grant aid, sponsorship and external funding.

Knowledge and specific requirements of the role:

• Management qualification, or potential to work towards suitable qualifications
• Management experience in the Leisure industry
• Ability to manage health and fitness facilities within financial and quality targets
• Experience in Health & Fitness programming
• Knowledge of healthy living concepts and ideals
• Understanding of membership management and retention systems
• Exposure to financial management and budgetary control
• Premises and equipment management, including health and safety regulations
• Knowledge of legislation pertaining to leisure facilities
• Computer literate
• Ability to manage and motivate a team of staff
• Understanding of staffing issues and employment law
• Understanding of and commitment to Equal Opportunities and managing diversity
• Ability to organise, plan and prioritise workloads effectively in changing conditions
• Ability to forward plan
• Ability to solve problems
• Ability to analyse and evaluate data against key indicators, to monitor programmes, projects and plans