New entrance, pool viewing area and reception upgrades are now all complete.

We are pleased to advise that the new entrance, pool viewing area and reception upgrades are now all complete.

As part of the ongoing programme to ensure all our customers and visitors receive the best possible service at the centre, the reception includes new turnstiles and access gates.

Any person or groups wishing to access the centre for any activity, either participating or spectating, must now swipe through the turnstiles or access gate with a membership/ rewards card or with a barcode receipt.

All current members who haven't already done so will need to upgrade their current membership card to a new barcode membership card to gain access through the new turnstiles.

New cards are available from reception.

For the first weeks you may experience longer queue times than normal while the system beds in and we issue cards.  

We thank you for your patience whilst everyone gets used to the new system, which will ultimately improve all members and visitors' access to the centre.