Important updates to your group exercise classes
As of 23rd October 2017 we will be making an importantchange to the way you book your group exercise classes.
We've listened to member feedback regarding the challengesaround booking a space on a class and, to give all our members a fairopportunity to attend one of our group exercise classes, we will now becharging a fee to anyone who does not attend a class they have booked on to.
This is to encourage all members to attend the classes theybook or cancel with enough time to allow other members the opportunity tosecure a space too. We hope this will allow all of our members the chance tobook onto their favourite classes before all the spaces are filled and also beable to attend vibrant, full sessions.
The charge will apply if the class is not cancelled 4 hoursbefore the start of the activity and will reflect the standard price of theclass at pay as you go level.
Please note that if an account has a charge this willprevent future bookings and centre access until cleared. To count as'registered' for a class, you must scan through the gates with your membershipcard electronically or for centres without gates present your card to receptionfor them to record your attendance.
If you have any further questions please speak to a memberof staff at reception.