Terms & Conditions

Terms & Conditions

These T&C's refer to an annual paid up front or direct debit members as "members" and pay and play non-members as "non-members" when it relates to both the term used is "Customers" or "Users"

Booking & Access

The following terms and conditions apply to all users of the centre. 

Use of the centre and facilities managed by the centre

1. To use the gym, group exercise class, swimming pool, courts, rooms, soft play users or any other facility or service must have pre booked and paid online in advance

2. All users of the centre must have their photograph taken to access the centre.  Or provide photographic ID such as a driver's licence or passport on every visit to the centre

3. Turnstiles must be used for every visit using your membership or rewards card.  The gate on the turnstiles is only to be used for wheelchair, push chair or limited mobility access.  In centres where there are not turnstiles users must approach reception to have their card swiped

4. Where Fusion Lifestyle operate outside pitches and areas a member of staff will check payment has been made before entry is permitted

5. An adult is someone deemed 16 years and above

6. In instances of national emergency or local lock downs Fusion Lifestyle has the right to close centres without notice and/or limit usage to other Fusion Lifestyle run centres in areas outside of the local lock down.

7. if a member is more than 5 minutes late they will be refused entry.

People unable to book online

We appreciate that some of our members may not be able to book digitally or online. In such cases these members can call the centre on the centres telephone number and we will take bookings and payments over the phone.

Personal details

1. Customers must supply their email address, mobile phone number and address before their join or use the centre.

2. Fusion Lifestyle will not pass details onto third parties.

3. Any monthly direct debit membership must be cancelled via the website as per the terms and conditions of cancelling.  To do this member must have an online account.

4. It is a customer's responsibility to update their personal details with Fusion Lifestyle should they change.  Fusion Lifestyle will update customers by email, social media and website.

Age Restrictions

1. Fusion offer products and services that are subject to age restrictions, to ensure the best experience when using the facilities customer may be asked to provide proof of age. 

2. The following are examples of accepted proof of age documents, passport, photo student ID, Proof of age card, driving licence.

Bookings & Court Hire

1. All visits/sessions must be pre-booked and paid for online or via the Fusion Lifestyle app or website. This can be done up to 7 days before for members and 6 days before for non members. You'll just need to bring your membership or rewards card and can then go straight to your session. If you are a first time booker you can pick your card up on your first visit.

Paying for bookings

1. Non-members must pay for their chosen activity at the time of booking or the booking will automatically be cancelled. Not all memberships include unlimited use of classes or courts.  Please contact your centre for confirmation of membership entitlement or see the memberships section below.

2. All non-member booked sessions and additional paid sessions by members including family swims are non-refundable or transferable so please ensure you can make the time slot you have booked before confirming your booking.

Booking Times

1. The booking time covers the period of use including up to 5 minutes setting up and up to 5 minutes clearing away of facilities relating to any booking to ensure that everyone has a chance to use the facilities there may be restrictions on the number of bookings each person is permitted to make for each day. Please see the relevant centre home site for any restrictions that may apply.

Conditions of Use

1. All hires and bookings are made subject to the Terms and Conditions of Use that may apply from time to time. These are available from reception and displayed at the Leisure Centre´s, and are issued with any membership.

2. If members rights are abused the membership may be terminated without notice. Membership is non-refundable

3. Choice membership includes a 2 hours in a week court hire per adult at no additional cost 

4. Non-members pay the guest fee.

5. Members cannot bring in non-members.

 

Cancellation fees and non-attendance of bookings - Updating as of 1st June 2021 (This is applicable for members only)

1.  A 'no show' fee of the full pay as you go price of that activity will be applied to the members' account if they fail to attend a confirmed booking for gym, swim or group exercise.

2.   A cancellation fee of the full pay as you go price of that activity will be applied to the members' account if a class booking is cancelled within 4 hours of the class starting.

3.  A cancellation fee of the full pay as you go price of that activity will be applied to the members' account if a gym or swim booking is cancelled within 1 hour of the activity starting.

 

Pools

1. Lightning will cause closure of the Lido   - no refunds will be issued but an alternative session can be booked

2. Brockwell Lido is cold open water swimming, please read the tips when you book or the posters at site. Children under the age of 16 are not permitted to swim in the Lido when the pool temperature is below 15°C. The pool temperatures are posted on social media when the Lido opens each morning 

3. Braintree Sites - Family Swim for up to 50 mins, must have adult present. An Adult is defined as someone over the age of 16. 1-8yrs must be accompanied by an adult on a 1:3 basis. Under 1's must be accompanies on a 1:1 basis.

Gym 

1. Clean down your kit before and after use

2. Place any blue roll/tissue straight in the bin after use

3. Use the hand sanitiser provided before entry to the gym

4. The water fountains will be out of use so please bring your own bottle of water to stay hydrated during your class workout

5. Bring your own sweat towel (please do not use this to wipe down kit, use the tissue and sanitiser provided)

6. Please ensure you arrive on time for your gym session to avoid congestion at reception. If your gym session starts at 10am please arrive at 10am

7. Please arrive changed and ready to workout

Studio

1. Please arrive no more than 10 minutes before the start of your class

2. Use hand sanitiser before you enter the studio

3. Ensure you wipe your kit down before and after use using the sanitiser spray provided

4. Maintain social distancing throughout the class

5. Please don't congregate outside of the studio before or after the class

6. Arrive changed and ready to workout out

7. Bring a bottle of water to stay hydrated throughout the class

8. Where come classes maybe in our sports halls it maybe cooler than some studios so please bring a jumper to stay warm before and after the class

9. Bring your own sweat towel (please do not use this to wipe any equipment use the tissue and sanitiser provided

10. if a member is morethan 5 minutes late they will be refused entry.

Memberships

Fusion Lifestyle sells the following memberships only as of July 2020:

Premium - Anytime/Essential - Daytime/Foundation - Gym & Swim/Core - Family

Premium 12 Month Fixed Term

1. The Premium 12-month fixed term membership allows access to the gym, swimming pool, group exercise classes, & health suite where applicable.  This membership allows members to book a maximum of 3 single courts for up to 1 hour per session for racquet sport use.

2. For new direct debit paying members only on the premium membership memberships and cannot be used in conjunction with any other offer.

3. This is a Premium 12 month Fixed Term contract, payments will be made via direct debit each month. Members must pay 12 monthly payments as part of the fixed term contract.

4. Members will automatically be enrolled onto a rolling contract after their 12 month fixed term membership ceases. Once enrolled onto a rolling contract the same membership cancellation terms and conditions will apply.

5. If the new member defaults or cancels their membership before the end of their fixed term contract, they will be liable to pay for any outstanding payments due.

6. Fusion Lifestyle reserves the right to restrict access to certain areas at any time during the promotion.  All classes and sessions are subject to availability. Some activities may incur an additional charge. Please call in advance to find out more.

7. Fusion Lifestyle reserves the right to extend or amend the offer at any time without notice.

8. Centre rules must be adhered to at all times.

9. Centre management reserves the right to refuse entry.

10. Courts can be hired for a maximum of 3 bookings per week of between 40 minutes and one hour in duration per booking per adult (table tennis, badminton, squash, tennis). Guests must pay a guest fee.  Guests cannot enter the centre without the member.

11. This membership allows 7-day advanced booking rights and online booking.

12. A membership card will be issued which must be used to enter the centre on every visit.

13. Members must have their photo taken for their membership file or provide photographic ID on every visit.

14. The premium membership offers cross usage to all locations operated by Fusion Lifestyle.

15. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership.

16. The promoter is Fusion Lifestyle, Suite 3 & 4 Blake House, Schooner Court, Dartford DA2 6QQ

Anytime/Essential 12 Month Fixed Term

1. The Anytime or Essential 12-month fixed term membership allows access to the gym, swimming pool, 3 group exercise classes per week, & health suite where applicable. Extra bolt on classes can be purchased. This membership does not allow court bookings which would be chargeable

2. For new direct debit paying members only on the anytime/essential membership and cannot be used in conjunction with any other offer.

3. This is a 12-month fixed term contract, payments will be made via direct debit each month. New members will receive a contract end date.

4. Members will automatically be enrolled onto a rolling contract after their 12-month fixed term membership ceases.

5. If the new member defaults or cancels their membership before the end of their fix term contract, they may be liable to pay for any outstanding payments due.

6. Fusion Lifestyle reserves the right to restrict access to certain areas at any time during the promotion.  All classes and sessions are subject to availability. Some activities may incur an additional charge. Please call in advance to find out more.

7. Fusion Lifestyle reserves the right to extend or amend the offer at any time without notice.

8. Centre rules must be adhered to at all times.

9. Centre management reserves the right to refuse entry.

10. This membership allows 7 day advanced booking rights and online booking.

11. A membership card will be issued which must be used to enter the centre on every visit.

12. Members must have their photo taken for their membership file or provide photographic ID on every visit.

13. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership.

14. The promoter is Fusion Lifestyle, Suite 3 & 4 Blake House, Schooner Court, Dartford DA2 6QQ

15. Guests must pay a guest fee.  Guests cannot enter the centre without the member

Premium

1. The Premium membership allows access to the gym, swimming pool, group exercise classes, & health suite where applicable.  This membership allows members to book a maximum of 3 single courts for up to 1 hour per session

2. Courts can be hired for a maximum of 3 bookings per week of between 40 minutes and one hour in duration per booking per adult (table tennis, badminton, squash, tennis). Guests must pay a guest fee.  Guests cannot enter the centre without the member

3. This membership allows 7 day advanced booking rights and online booking.

4. A membership card will be issued which must be used to enter the centre on every visit.

5. Members must have their photo taken for their membership file or provide photographic ID on every visit.

6. The premium membership offers cross usage to all locations operated by Fusion Lifestyle.  

7. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership.

8. A joint membership may be added to this membership which would allow two adults the same privileges as above.

9. The promoter is Fusion Lifestyle, Suite 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ

Anytime/Essential

1. The Anytime or Essential membership allows access to the gym, swimming pool, 3 group exercise classes per week, & health suite where applicable. Extra bolt on classes can be purchased. This membership does not allow court bookings which would be chargeable at an extra cost.

2. Guests must pay a guest fee.  Guests cannot enter the centre without the member

3. This membership allows 7 day advanced booking rights and online booking.

4. A membership card will be issued which must be used to enter the centre on every visit.

5. Members must have their photo taken for their membership file or provide photographic ID on every visit.

6. The Anytime or Essential membership offers cross usage to other centres in the same borough operated by Fusion Lifestyle.  

7. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership.

8. A joint membership may be added to this membership which would allow two adults the same privileges as above.

9. The promoter is Fusion Lifestyle, Suite 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ

Daytime/Foundation

1. The Daytime or Foundation membership allows access to the gym, swimming pool, 2 group exercise classes per week, & health suite where applicable from Monday to Friday 10am - 4pm. Extra bolt on classes can be purchased. This membership does not allow court bookings which would be chargeable at an extra cost.

2. Guests must pay a guest fee.  Guests cannot enter the centre without the member.

3. This membership allows 7 day advanced booking rights and online booking.

4. A membership card will be issued which must be used to enter the centre on every visit.

5. Members must have their photo taken for their membership file or provide photographic ID on every visit.

6. The Daytime or Foundation membership can only be used in the centre it was purchased in.

7. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership.

8. A joint membership may be added to this membership which would allow two adults the same privileges as above.

9. The promoter is Fusion Lifestyle, Suite 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ

Gym & Swim / Core

1. The Gym & Swim or Core membership allows access to the gym, swimming pool only. Extra bolt on classes can be purchased. This membership does not allow court bookings which would be chargeable at an extra cost.

2. Guests must pay a guest fee.  Guests cannot enter the centre without the member.

3. This membership allows 7 day advanced booking rights and online booking.

4. A membership card will be issued which must be used to enter the centre on every visit.

5. Members must have their photo taken for their membership file or provide photographic ID on every visit.

6. The Gym and Swim or Core membership can only be used in the centre it was purchased in.

7. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership.

8. A joint membership may be added to this membership which would allow two adults the same privileges as above.

9. The promoter is Fusion Lifestyle, Suite 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ

Family  (Family 2+2 and family flex 1+3)

1. The Family membership allows unlimited access for 2 adults to the gym, swimming pool, group exercise classes, health suite.

2. Courts can be hired for two hours per week, per adult (table tennis, badminton, tennis, squash)

3. Guests must pay a guest fee.  Guests cannot enter the centre without the member.

4. This membership allows 7 day advanced booking rights and online booking.

5. A membership card will be issued which must be used to enter the centre on every visit.

6. Members must have their photo taken for their membership file or provide photographic ID on every visit.

7. The Daytime membership can only be used in the centre it was purchased in.

8. The Family membership includes one free swim school place or skate school place, per child.

9. Unlimited casual swimming for the children.

10. Unlimited access to all kids' classes on our group exercise programme.

11. The birthday child gets a free place with a birthday party booking. Food not included. 

12. The Choice membership offers cross usage to all locations operated by Fusion Lifestyle.

13. Children on the membership must be 14 and under.

14. Family memberships cannot be frozen, unless children are willing to be removed from swim school during that period. By doing this, we cannot guarantee the place will be there upon return

15. The promoter is Fusion Lifestyle, Suite 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ

Junior Membership

1. Members MUST be between the ages of 8 years and 15 years of age to join. Proof of eligibility may be required

2. Members who wish to use the gym facilities MUST be between the ages of 10 years and 15 years ONLY

3. Under NO circumstances will children 8 years to 9 years of age be allowed access to the gym facilities

4. Members between the ages of 10 years and 15 years using the gym facilities MUST complete a pre-booked gym induction prior to their first visit to the gym. Consent from a legal guardian is required and the joining process must be completed by a legal guardian

5. If children under the age of 10 years are using any of the facilities within the membership a parent MUST remain on site

6. Proof of the child´s date of birth will be required upon joining

7. Some activities and facilities may be age restricted. Age restrictions and activities vary from centre to centre. Normal centre, pool rules, membership and all other general terms and conditions apply

8. Membership provides inclusive access to swimming, relevant Fitness Instructor supervised/monitored gym sessions, 15:30-16:30 and 16:30-17:30 weekdays and 10:00-11:00 and 11:00-12:00 weekends (age restricted), group exercise classes and sport sessions for specific ages, one off peak racquet sport activity per week and all holiday activities (age limits may be in place)

9. Up to 6 days advanced telephone booking or on-line booking

10. A health questionnaire MUST be completed prior to undertaking exercise and signed on behalf of the child by a parent or guardian

11. All Instructors hold a current enhanced CRB or DBS, under child protection guidelines

12. Gym Rebels members or Pay As You Go may attend with parental or guardian supervision before Gym Rebels sessions Monday to Sunday, and after Gym Rebels sessions Thursday to Sunday. They must always be supervised and only use equipment appropriate to their age, as outlined in the Junior PARQ

Tunbridge Wells, Weald and Putlands Off Peak Concession Memberships

Tunbridge Wells and Weald Off Peak Concession memberships allows entry Monday - Friday between 9:30-17:30 and Saturday-Sunday after 12:00.

Putlands Off Peak Concession memberships allows entry Monday- Friday between 9:30-17:30 and Saturday-Sunday during normal opening hours. 

NHS/ Emergency Services Membership

1. The Corporate membership allows access to the gym, swimming pool, 3 group exercise classes per week, & health suite where applicable. Extra bolt on classes can be purchased. This membership does not allow court bookings which would be chargeable at an extra cost, unless you upgrade to the Premium Corporate membership.

2. Proof of eligibility must be presented at point of sale, with a photocopy taken by centre and added to the membership account. The proof of eligibility will offer a 10% discount on our Essential/Premium memberships.

3. Proof of eligibility will include; NHS staff card (with photo ID and name), NHS/Emergency services payslip, NHS/emergency services letter of employment (dated within the last 3 months), 

4. Guests must pay a guest fee.  Guests cannot enter the centre without the member

5. This membership allows 7 day advanced booking rights and online booking.

6. A membership card will be issued which must be used to enter the centre on every visit.

7. Members must have their photo taken for their membership file or provide photographic ID on every visit.

8. The Corporate membership offers cross usage to other centres in the same borough operated by Fusion Lifestyle.  

9. The customer must be over the age of 16 years of age to hold a Direct Debit or annual membership.

10. The promoter is Fusion Lifestyle, Suite 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ

Freeze or cancelling your membership

1. To amend your membership, please visit your local centre, where a Customer Service Assistant will be able to help you.  

2. To freeze your membership, please visit the contact us page on the centre website, click "Give Notice of Membership Freeze" option, complete the freeze request form and submit it successfully. Once submitted, you will receive an automated confirmation. 

2.1. The maximum freeze period per year is 3 months in total (that could be consecutively or sporadically) at the cost of £10 per month. 

2.2. Freezes must be a full month (1st-31st or 15th-14th) to coincide with the Direct Debit. We do not offer mid-month freezes. 

2.3 If you are looking to downgrade your membership, please request this using the contact form which you will find on our website. Alternatively you can find it here. The change will be effective from your next payment date. 

3. To cancel your membership you must select the "Give Notice of Cancellation" option on the contact us page, complete the cancellation form and submit it successfully. Once submitted, you will receive an automated confirmation. 

4. All cancellation and freeze requests must be given with one clear calendar months' notice. If you are requesting a cancellation whilst in the middle of a freeze, the cancellation will not be processed until one clear months' payment of membership is given.

5. All new members have a 14-day cooling-off period. If you wish to cancel your membership within your first 14 days of joining, you must "Give Notice of Cancellation" option on the contact us page, complete the cancellation form and submit it successfully. You will also need to inform your centre that you are cancelling within 14 days of joining.

6. All memberships must be live and not frozen in their last month in order for them to be cancelled.  Member accounts must not have any arrears in order to be able to cancel the membership.

Annual memberships

1. Annual memberships share the same terms and conditions as the relevant monthly direct debit membership

2. Annual memberships are non-refundable and non transferable.

3. Any annual members effected by COVID-19 will have their renewal date extended by the time the centre was closed.

Lido Season Ticket Holders

1. Summer season tickets are valid for one season only and this period runs from April until the end of September 

2. Winter season tickets are valid for one season only and this period runs from October to the end of March

3. Opening hours and season open and close dates may vary during this time and will be published on the website

4. The season ticket is non-refundable, non-transferable, non-exchangeable and cannot be redeemed for cash

5. To get best value purchase your season ticket early in the season as pro-rata refunds will not be issued 

6. Fair usage policy - Fusion lifestyle operate a fair usage policy to ensure everyone is able to use the Lido.  Excessive use may result in termination of use.

7. Season tickets are not valid for any additional opening outside of the advertised timetable 

8. Season ticket holders are entitled to use of the lido only

9. The customer purchasing the season ticket must be over the age of 18 years of age 

10. Lost season ticket can be replaced at the pool office for a charge of £5 per ticket

11. Season ticket holders MUST swipe their membership card upon entering the facility

12. The centre rules must be adhered to at all times

13. The promoter is Fusion Lifestyle, Suite 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ. Excludes employees, their friends, family and any partner agencies or associates of Fusion Lifestyle. Fusion reserves the right to extend or withdraw the offer at any time without notice.

Swimming Lesson Terms & Conditions 

To view our Swim School terms and conditions please click here.

Big day parties

1. Big Day Parties are available for children between 2 and 16 years of age.

2. All bookings MUST be paid in full at the time of booking.

3. Cancellation notice: a) More than 28 days' notice - The party may be transferred to another day. A fee of £10 will be charged for this change. b) Notice less than 28 days - The party will only be transferred without loss if the original booked date can be re-booked for another hire.

4. For Pool Parties a lifeguard will be available for up to 20 children. If more than 20 children attend a surcharge of £15 will be made for the additional lifeguard.

5. Lifeguards are not permitted to enter the water to organise activities. If a party organiser is required in addition to the lifeguards you should discuss with the leisure centre and a charge for this will be made.

6. Food is provided at selected centres. Please confirm your requirements when booking. At other centres we ask you to bring your own party food (including a cake), drinks and decorations. Some centres do not have facilities for food.  

7. If you wish to take photographs or use video equipment during your party you must obtain permission from the Duty Manager and our disclaimer must be completed and signed in advance of the party.

8. Please arrive no more than 10 minutes before your party to meet your party host.

9. 2 adults over the age of 18 are required to remain present throughout the party. More supervising adults may be required for Big Day Swim Parties for children under 8. Please check with the centre and confirm this when booking.

10. Our swimming admission policy applies at all times. Please ask a member of staff for details.

11. Socks must be worn for Big Day Bounce and Soft Play Parties.

12. Suitable non-marking trainers and comfortable clothing should be worn for Big Day Sports Parties.

Cashless top up card account 

1. A cashless account is an account held that you or we have credited an amount of money to. 

2. This credit once purchased or provided can be used to purchase either pre-paid activities and bookings or immediate bookings.

3. Once a credit has been added to your cashless account, either by you or Fusion Lifestyle, it cannot be refunded under any circumstances. 

4. Should you have debt on any other account held with Fusion Lifestyle, then any credit balance can be transferred from your cashless account to the debt account without authorisation from you to either clear or part clear this debt account. 

5. Credit on the cashless account will be valid for 2 years, after 2 years any credit on the cashless account will be removed and cannot be reinstated or refunded.

6. No interest is paid for any account that is in credit with Fusion Lifestyle.

Oxford Ice Rink Terms and Conditions

The T&C's refer to an annual paid up front or direct debit members as "member" and pay and play non-members as "non-members"

1. All Skating sessions must be booked in advance online at the Ice Rink website www.oxfordicerink.co.uk or on the Fusion Lifestyle app for both members and non-members. Customers are advised to book skate sessions in advance to avoid disappointment. Please note that we are a cashless site.

2. All session times are listed on our booking page and app.  Please arrive only 15 minutes before your session start time to ensure we keep to our social distancing measures.  Admission to any session will be no earlier than 10 minutes prior to the start time to ensure we can clear and clean the Rink. 

3. Admission to any session will close 10 minutes after the session start time.  Any skaters arriving after this period will be refused entry.  Please be aware that the car parking near to the Rink are pay and display car parks and may be very busy or full, if you arrive late or miss your session it is your responsibility.

4. We ask that all skaters leave the Ice Rink in a timely manner after the session finish time so that we can clean and prepare the building for the following session.

5. All skating sessions paid for online or on the app are non-refundable and non-transferrable; with the exception of Fusion Lifestyle closing the facility. Please ensure that the correct number of skaters, skate hires and skating aids are available and selected before confirming payment. Once payment has been confirmed, changes cannot be made to the booking.

6. Admission, skate hire and skating aids are all charged separately and must be paid for in advance.

7. All children aged under 8 must have an adult supervisor (of at least 18 years of age) in the building with them at all times.  This supervisor does not need to skate, but must pay for a skate or spectator charge in advance at the time of the booking.

8. All users of the Rink must follow all relevant signage at the centre at all times and adhere to instruction of the staff members where given.

9. Vaping and smoking is prohibited in the Ice Rink. Drugs are alcohol (bought off site) are not prohibited, anyone deemed to be under the influence of drugs or alcohol will not be permitted to skate.

10. Cancelling skate school membership can be done only via our website, fusion-lifestyle.com. Click the 'contact us' tab and proceed to the 'Give Notice of Membership cancellation' form. Alternative, if you wish to cancel your skate school membership please click here. When the form asks what membership type you wish to cancel please select the 'Swim School Membership option.

Cancellations must be given with one clear calendar months' notice of your direct debit date. You must cancel your membership with us before cancelling with the bank.

11. All skate school members are required to book onto the public session in order to gain free entry, failure to do so may result in being asked to leave.

Tennis & Trampoline Lesson Payment 

1. All fees must be paid in advance of the lessons. 

2. Direct Debit payments are taken on the agreed payment date each month.

3. New joiners will pay a pro-rata payment for any lessons which take place prior to the first Direct Debit being taken. 

4. We reserve the right to apply an activation fee where appropriate. 

5. To amend your membership, please visit the contact us page on the centre website, select "Upgrade Or Amend My Membership", complete the relevant fields and submit. All and cancellations must be given with one clear calendar months' notice, via the contact us page on the centre website. Click 'Give Notice Of Cancellation', complete the cancellation form and submit. A member of our administration team will then be in touch to complete the process of cancellation.

6. Failure to provide the full notice period to cancel your tennis/trampoline when on Direct Debit may result in Fusion Lifestyle taking recovery action for the outstanding payment. 

7. Fusion reserves the right to change the price of tennis and trampoline lessons at any time. Direct Debit customers will be notified in writing with at least 10 working days' notice of any change. 

8. For any failed Direct Debits, Fusion Lifestyle reserves the right to restrict access to the lessons until a suitable payment has been made for the missed Direct Debit Payment. Under these circumstances Fusion Lifestyle will not guarantee the same space on the existing lesson. 

9. Direct Debit payments include 45 sessions  per year

10. The monthly Direct Debit subscription remains the same for each calendar month. Over a 12 month period, with 12 equal Direct Debit payments a total of 45 tennis or trampoline lessons will be available to attend. 

Free Gym/Swim Pass Terms and Conditions 

1.The Free Gym or Swim pass cannot be used in conjunction with any other offer  

2. Only one activity can be booked, either a gym session or lane swim session.  

3. Offer for new customers only

4. The free session can be used for a gym or swim session only where applicable at centres managed by Fusion Lifestyle. 

5. Only one free Gym or Swim pass is allowed per person, and ID must be presented on entry

7. Fusion current terms and conditions to be adhered to at all times

8. New customers signing up for a free Gym or Swim pass will have the free sessions added to the new account once registration is completed online. 

9. To use the free Gym or Swim pass you must be over 16 years of age.

10. The free Gym or Swim pass is only valid for 7 days from registering

11. The free Gym or Swim pass is non-transferable, non-exchangeable and cannot be redeemed for cash or merchandise.

12. Fusion Lifestyle reserves the right to restrict access to certain areas at any time during the promotion.  All sessions are subject to availability. Some activities may incur an additional charge. Please call in advance to find out more.

13. The promoter is Fusion Lifestyle, Suite 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ

14. Fusion Lifestyle reserves the right to extend or amend the offer at any time without notice.

15. Offer excludes employees, their friends, family and any partner agencies or associates of Fusion Lifestyle.

16. Centre rules must be adhered to at all times.

17. Centre management reserves the right to refuse entry.

18. By submitting your details for a free a session you are automatically opting in for communication for Centre information, Product and Membership details via email and occasionally text messages.

7 day 'Holiday Pass' membership

1.There are 2 options, family swim pass & individual Gym pass.

2. Both passes are for seven (7) consecutive days from the nominated start date and include access to all six (6) Fusion Lifestyle operated Centres located in Devon.  

3. The family swim pass allows unlimited family swim bookings only between the nominated 7 days. The pass is for 2 Adults and up to 3 children.

4. The individual gym pass allows unlimited access to the gym only for the chosen individual between the nominated 7 days. You must be at least 18 years of age.

5. Fusion current terms and conditions to be adhered to at all times.

6. Both holiday passes are non-transferrable and non-refundable after time of purchase. 

7. Fusion Lifestyle reserves the right to restrict access to certain areas at any time.  All classes and sessions are subject to availability. Some activities may incur an additional charge. Please call in advance to find out more.

8. The promoter is Fusion Lifestyle, C/O Winkworth Sherwood, Minerva House, 5 Montague Close London SE1 9BB

9. Centre rules must be adhered to at all times.

10. Centre management reserves the right to refuse entry.

11. By submitting your details for either pass, you are automatically opting in for communication for Centre information, Product and Membership details via email and occasionally text messages.

Fusion Lifestyle reserves the right to amend Terms & Conditions at any time.

Refer a Friend Campaign

Refer a friend and you both get one month free!

The Promoter is Fusion Lifestyle Head Office, Suite 3 & 4 Blake House, Schooner Court, Crossways Business Park, Dartford DA2 6QQ.

The Refer a Friend Promotion will run from 1st February 2024 and 29th February 2024 but may be withdrawn or amended at any time and without notice.

To be eligible for entry you must be a current paying member either by direct debit or a paid in full membership (excludes season tickets and casual users).

To participate in the Refer a Friend promotion you must ensure your friend informs the centre staff team at time of joining. We are unable to backdate a referral entry if this is not declared at point of sale.

You can refer as many friends as you like. A friend is any friend, family member or other member of the public, provided they are aged 16 or over and a UK resident, who do not already have a membership with Fusion Lifestyle.

This offer is not in conjunction with Swim School.

 In order to make a qualifying entry your Friend must:

1. Sign up to a monthly direct debit or paid in full annual membership

2. Inform the member of staff that they have been referred to join the centre. The staff member will then complete the required form that creates the entry.

3. Both the existing member and new member to successfully pay 5 direct debit payments

4. Comply with our Terms & Conditions

The one month free membership prize will be processed after 5 direct debit payments from the new customer. Both the existing member and the new member still be a live member in order to receive the free month.

This offer is not transferable and no cash alternative will be offered.  We reserve the right at any time to substitute an alternative prize.

At specific Fusion Lifestyle centres, a prize draw may also be offered as part of the Refer a Friend campaign. To enter this competition, either: (i) you are a new member who has joined a Fusion Lifestyle centre between 1st February 2024 and 29th February 2024; or (ii) you are an existing Fusion Lifestyle member who refers a friend, and that friend successfully becomes a Fusion Lifestyle member between 1st February 2024 and 29th February 2024. 

Friends must be aged 18 or over and there is no limit as to the number of friends you may successfully refer. As a result, you may enter this competition an unlimited number of times. You/your friend must still be a live member at 15th March 2024 in order for you to receive an entry to the competition.

The competition commences at 00:01 on 1st February 2024 and closes at 23.59 on 29th February 2024.

This competition is only available to members of participating Fusion Lifestyle Centres and is not available to non-members or guests. 

The winner will be drawn at random from all eligible entries verified by an independent person at Fusion Lifestyle Head Office, Suite 3 & 4 Blake House, Schooner Court, Crossways Business Park, Dartford DA2 6QQ on or after 15th March 2024 and the winner will be notified by phone or email thereafter. One prize is available only across the centres participating in the prize draw campaign. If a winner cannot be contacted within 14 days or does not meet the eligibility requirements (or these terms and conditions), it may result in forfeiture of the prize (without further liability to that entrant) and a new winner will be drawn. The name of the winner(s) will also be made available on request in writing to Fusion Lifestyle Head Office, Suite 3 & 4 Blake House, Schooner Court, Crossways Business Park, Dartford DA2 6QQ

Entrants must be 18 years or over. One entry per friend joined. Responsibility will not be accepted for entries lost, delayed, mislaid or damaged. Incomplete, damaged or illegible entries, or those entries that are not in accordance with these terms will be disqualified. Entrants to this prize draw must be residents of the UK, the Channel Islands or the Isle of Man and must be aged 18 years or over. 

The prize is a £500 Holiday Voucher. There is no cash equivalent prize and the prize is non-transferable and non-refundable. 

The winner agrees to participate in reasonable post-competition publicity, which may include publication of his/her name and photos on Fusion Lifestyle marketing, social media, Fusion Lifestyle website or other marketing literature. By entering, you acknowledge that Fusion Lifestyle will use your data in this way.

Fusion Lifestyle reserves the right to disqualify any entries which it deems, at its sole discretion, to contravene the spirit of the promotion and any prize if awarded must be returned immediately.

This offer is not in conjunction with any Gym Rebels membership.

Join Now and Get 50% off your initial payment and pay No Joining Fee

1. For new direct debit paying members only on all fitness memberships and cannot be used in conjunction with any other offer

2. New joiner must pay December 1st DD, once joined.

3. If new member defaults or cancels their membership before December 1st direct debit, they will be liable to pay the 50% pro rata and joining fee that was a part of the offer.

4. Fusion Lifestyle reserves the right to restrict access to certain areas at any time during the promotion. All classes and sessions are subject to availability. Some activities may incur an additional charge. Please call in advance to find out more.

5. The promoter is Fusion Lifestyle, 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ

6. Fusion Lifestyle reserves the right to extend or amend the offer at any time without notice.

7. Centre rules must be adhered to at all times.

8. Centre management reserves the right to refuse entry.

9. Usual membership terms and conditions apply.

10. Offer Valid from 1st November 2023 - 15th November 2023

Join Today and Get Two Months Free

1.   For new direct debit paying members only on the 12 month fix term membership and cannot be used in conjunction with any other offer

2. New joiner must pay their next scheduled direct debit upon joining. 

3. This is a 12-month fixed term contract, payments will be made via direct debit each month. New members will receive a contract end date.

4. Member will receive months 13 & 14 free of charge providing all 12 previous monthly direct debits are paid.

5. Members will automatically be enrolled onto a rolling contract after their 12-month fixed term membership ceases. 

6. If the new member defaults or cancels their membership before the end of their fix term contract, they may be liable to pay for any outstanding payments due.

7.  Fusion Lifestyle reserves the right to restrict access to certain areas at any time during the promotion.  All classes and sessions are subject to availability. Some activities may incur an additional charge. Please call in advance to find out more.

8.  The promoter is Fusion Lifestyle, 3 & 4 Blake House, Schooner Court, Dartford DA2 6QQ

9.  Fusion Lifestyle reserves the right to extend or amend the offer at any time without notice.

10. Centre rules must be adhered to at all times.

11. Centre management reserves the right to refuse entry.

12. Usual membership terms and conditions apply.

13. Offer valid from 16th November 2023 - 31st December 2023

Join Now and Pay Nothing Until 15th December 2023

1. For new direct debit paying members only on all fitness memberships and cannot be used in conjunction with any other offer

2. New joiner must pay December 15th DD, once joined.

3. If new member defaults or cancels their membership before December 15th direct debit, they will be liable to pay the pro rata and joining fee that was a part of the offer.

4. Fusion Lifestyle reserves the right to restrict access to certain areas at any time during the promotion. All classes and sessions are subject to availability. Some activities may incur an additional charge. Please call in advance to find out more.

5. The promoter is Fusion Lifestyle, 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ

6. Fusion Lifestyle reserves the right to extend or amend the offer at any time without notice.

7. Centre rules must be adhered to at all times.

8. Centre management reserves the right to refuse entry.

9. Usual membership terms and conditions apply.

10. Offer Valid from 24th November 2023 - 30th November 2023. 

Join Now and Get 50% off your initial payment and pay no joining fee. 

1. For new direct debit paying members only on all fitness memberships and cannot be used in conjunction with any other offer

2. New joiner must pay 1st March 2024 Direct Debit once joined. 

3. If new member defaults or cancels their membership before March 1st direct debit, they will be liable to pay the 50% pro rata that was a part of the offer.

4. Fusion Lifestyle reserves the right to restrict access to certain areas at any time during the promotion. All classes and sessions are subject to availability. Some activities may incur an additional charge. Please call-in advance to find out more.

5. The promoter is Fusion Lifestyle, 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ

6. This promotion applies from 27th December 2023 - 15th February 2024, 

7. Points 2 & 3 are subject to change dependent upon the date of joining. 

8. Fusion Lifestyle reserves the right to extend or amend the offer at any time without notice.

9. Centre rules must be adhered to at all times.

10. Centre management reserves the right to refuse entry.

11. Usual membership terms and conditions apply.

Marvellous Mothers Competition

The Marvellous Mothers competition is being run by the Promoter (Fusion Lifestyle).

Eligibility to enter

The Father Figures competition is open to all UK and ROI residents aged 18 and over (the Promoter's staff members are excluded from the competition).

A maximum of one entry per individual is permitted.

The Marvellous Mothers competition is free to enter.

How to enter

Entries must be made by filling in our online form. If you need help and/or are not able to enter via our online form, please contact your local centre.

Incomplete, illegal, misdirected or late entries will not be accepted. Proof of sending will not be accepted as proof of receipt. Responsibility cannot be accepted for lost, damaged or delayed entries due to technical problems.

Closing date for nomination is 4th March 2024.

Winners will be judged by our judging panel, and the decision of the judging panel is final. A maximum of 20 winners will be chosen.

The Prize

Each winner will receive a year's free membership to a Fusion Lifestyle leisure centre of their choice. Should the winner be an existing member, we will discount their membership for a period of 12 months, and upgrade if required. The winner can choose from an individual, joint or family membership - family membership excludes swim school places in this promotion. 

The prizes are as stated and there are no alternative prizes or cash substitutes.

If a prize is declined, or if a winner forfeits the prize under these terms and conditions, then the Promoter may at its absolute discretion judge an alternative winner.

The Promoter reserves the right to substitute prizes with another prize of equal or higher value if circumstances beyond our control make it necessary to do so.

The decision of the Promoter regarding any aspect of the judging is final and binding and no correspondence will be entered into about it.

All entrants will receive an email and/or telephone call from The Promoter using the details provided in the entrance form.

Winner announcement

Winning nominees will be notified privately from 4th March 2024.

The Promoter will attempt to contact each winner by email/call up to two times. The winning nominee will introduce the winner to the Fusion Lifestyle team to receive their prize.

If a nominee or winner does not respond to emails notifying them of their win within fourteen days they will lose their right to the prize, and the Promoter reserves the right to choose and notify a new winner.

The Promoter will not accept responsibility if contact details provided are incomplete or inaccurate.

Data protection and publicity

Winners agree to participate in publicity accompanying or resulting from the competition. No additional compensation will be awarded for such promotional activities.

General

The Promoter reserves the right to vary these terms and conditions or cancel the competition at any stage in the event of circumstances arising beyond its reasonable control.

English law applies and the English courts shall have exclusive jurisdiction over any proceedings in connection with this promotion.

PROMOTER: Fusion Lifestyle, 3 & 4 Blake House, Schooner Court, Dartford, DA2 6QQ

Oxford adult only one month membership

1. Oxford adult only one month membership is non-refundable and non-transferrable.

2. Membership allows unlimited access to the gym, swimming pool and group exercise classes. This membership allows members to book a maximum of three single courts for up to one hour per session. 

3. This membership allows seven day advanced booking rights and online booking. 

4. A membership card will be issued, and must be used to enter the centre on every visit. 

5. Members must have their photo taken for their membership file or provide photographic ID on every visit. 

6. This membership offers cross usage to Barton Leisure Centre, Ferry Leisure Centre and Leys Pool & Fitness Centre. 

7. The customer must be over the age of 16 years of age. 

8. The promoter is Fusion lifestyle, Suite 3&4 Blake House, Schooner Court, Crossways Business Park, Dartford, DA2 6QQ. 

9. Centre rules must be adhered to at all times. 

10. Centre management reserves the right to refuse entry. 

11. Membership expires 29th March 2024.